Valve Quality Commitment
Valve product quality assurance and after-sales service commitment Dear customers：
First of all, thank you for choosing our products！
With the in-depth development of the national market economy, the increasingly fierce competition, the user's requirements for products are getting higher and higher, and the requirements for technical after-sales service are also getting higher and higher, in order to adapt to the development of the market, the company has made efforts in internal quality at the same time, a special technical after-sales service department is set up, equipped with a number of professional and technical personnel responsible for the company's product after-sales service. In order to create a famous brand, improve corporate visibility, establish a corporate image, our company in line with the spirit of "all the pursuit of high quality, customer satisfaction for the purpose", with "the most favorable price, the most thoughtful service, the most reliable product quality" principle to you solemnly promise：
1、All valves of the company have no casting defects such as trachoma holes, flange sealing surface without scratches, flow rate, direction, nominal pressure, caliber, material and other marks should be clear and complete.
2、All the valves of the company have been tested for pressure quality inspection before leaving the factory, opened 4-5 times with pressure, and the paint can be stored in the warehouse after the inspector's signature.
3、After painting the valve, all surfaces must be clean and dust-free, continuous and flat, uniform in color, no bubbles, no small holes scratches, and unified for spraying.
4、Each product is issued with inspection certificate and instruction manual to ensure the correct installation and use of our products.
5、Our company guarantees that the factory products are produced and inspected according to national standards, and unqualified products will never leave the factory. Strictly implement the relevant provisions of the national industrial products after-sales service, the factory products within twelve months from the date of delivery, under the normal operation specified in the product specification, our company will be responsible for the quality guarantee period.
1、Service tenet: fast, decisive, accurate, thoughtful and thorough.
2、Service objective: Service quality to win customer satisfaction.
3、Service efficiency: During the warranty period or outside the warranty period, if the equipment fails, the supplier will send professional and technical service personnel to the scene within 24 hours (48 hours to arrive at the distance) after receiving the notice, and do not solve the problem.
4、Service principle: The product warranty period is twelve months, during the warranty period, the supplier will be free to repair and replace the parts damaged due to quality reasons. For the damage of parts outside the warranty period, the company has a long-term cooperative relationship with customers, and only charges the cost for the spare parts provided. If the equipment is damaged due to human factors of the demander, the maintenance or spare parts provided by the supplier are priced at the cost.
5、The company training technical after-sales service for customers free of charge, so that they have a deeper understanding of the valve, so that they can work better for you, relieve your worries.